Katie Swanson, MSW, LCSW, is the Chief Strategy Officer of Allies4Outcomes and a co-owner of an additional business serving NC DSS’s – Expansion Solutions. Katie has over 25 years of experience in progressively responsible executive leadership roles, including local and state (NC DHHS) government. Through that lived professional experience, Katie has developed the ability to partner with others to enhance performance and meet organizational, fiscal, and client outcomes. Katie has extensive social services experience in North Carolina, including being the director of social services in Cleveland County and in executive leadership roles in both Buncombe and Catawba counties. In FY23/24 Katie served in the role of Deputy Director for County Operations for the NC Department of Health & Human Services. She has worked closely with other Social Services Directors as a Tri-Chair in Child Welfare for the North Carolina Association of County Department of Social Services.
Katie is creative and innovative and works to meet organizational and client needs through targeted strategies to improve client outcomes. Katie focuses her capacity-building consulting with new and veteran Directors, Deputy Directors, and other executive leaders within organizations, with focus on organizational health and operational excellence. Katie creates positive solutions to complex problems involving the workforce, practice and service delivery, specifically in economics (Medicaid, Food and Nutrition Services, Child Support) and social work services (Adult Services and Child Welfare). Katie has played a pivotal role in supporting multiple counties in program improvement efforts, including two counties that divested administrative authority under NCGS 108A-74.
Katie demonstrates leadership qualities that encourage others to enjoy working alongside her to achieve the goals they set out to accomplish. Katie has worked as a consultant in multiple North Carolina counties, helping them improve practice, service delivery, and outcomes. Currently, she teaches an asynchronous social work course at Appalachian State University, working with students interested in Social Services and doing her part to positively influence the incoming workforce.
